Shipping policy

Delivery & Postage

We aim to pack and dispatch your order within 2 business days of receiving your order.

All orders are shipped Australia wide and overseas using Australia Post from our warehouse based in Perth, WA. Please allow extra time for delivery during the peak seasons and for remote destinations.

Please find below information about Standard and Express delivery services to metro areas. Shipping times may vary for remote locations.

Australia

Standard Shipping: 3-10 business days, FREE on orders over $55 ($6 for orders under $55)

Express Shipping: 1-5 business days, $9. On orders over $55, Express Shipping is $2.95.

(order deliveries to metro areas in NSW, QLD, SA, VIC & WA: Standard Shipping: 3-7 business days and Express Shipping: 1-4 business days) 

International Destinations

New Zealand

Standard Shipping: 4-7 business days. FREE on orders over NZD $55 (NZD $8 for orders under NZD $45)

Express Shipping: 2-5 business days, NZD $10. On orders over NZD $55, Express Shipping is NZD $2.95.

USA & Canada

Standard Shipping: 5-9 business days, FREE on orders over USD $55 (USD $3 for orders under USD $55)

Express Shipping: 3-6 business days, USD $9.

UK

Standard Shipping: 4-7 business days, FREE on orders over GBP £55 (GBP £4.00 for orders under GBP £55)

Express Shipping: 3-5 business days, GBP £6.

Asia – Singapore, Hong Kong SAR, Japan, South Korea & Taiwan

Standard Shipping: 4-7 business days, FREE on orders over USD $55 (USD $3 for orders under USD $55)

Express Shipping: 3-5 business days, USD $9.

Please note: Newlyfe is not responsible for any possible duties or taxes which may be imposed by imposed by your country or government. Any possible charges incurred are the responsibility of the recipient.

Additional information

Please allow extra time for delivery during the peak seasons and for remote destinations. We appreciate your understanding.

We guarantee to take every care in packaging your order but cannot be held responsible for lost or damaged goods during transit.